About us

refill.shop was started by two dads, Paul (L) and Mark (R) - we have small children and want to make a better world for them and the rest of their generation.

The world has a huge plastic and other packaging waste problem.

For years we've all been told that if we just recycle it'll be ok, and if it's not it's because we didnt recycle hard enough.

Nonsense.

We believe plastic waste is not a packaging problem - it is a system problem.

People need better options, and that's what we aim to give you.

Innovation in zero waste

We're the evolution of the circular supermarket startup weekly.shop. We're the same team and spent spent two years developing, testing and refining a closed loop refill and reuse system at our CleanFill Hub in London.

The system, built with backing from Innovate UK, featured multiple category leading innovations in cleaning, labelling, tracking and filling reusables to fulfil circular groceries.

weekly.shop delivered groceries zero waste to local customers. To date we've made thousands of deliveries, and saved over 20,000 items of packaging waste.

We were constantly asked about delivering to customers further afield - and that's why we've evolved into refill.shop.

Refill through the post

The evolution of weekly.shop into refill.shop featured shifts from reusable to home compostable packaging, and from local to nationwide delivery.

We've retained our return loop to address the challenges with the UK's lack of infrastructure for processing home compostable packaging, this means we can still sell a very wide range of products without having to use any soft plastic bags.

Solving this has opened a huge opportunity to fight soft plastic waste at scale - refill through the post!